FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
No. North Carolina is a direct access state, which means you can see a physical therapist without a referral from a physician.
This is a very difficult question to answer. It depends on the severity of the injury / pain, if its preventing you from working, and how well you can manage your initial symptoms independently. On one hand, Lionel Messi and other professional athletes are going to start treatment day 1 after injury, and recovery will be quicker for it. On the other hand, the body has a pretty high capacity to heal itself, and sometimes if you give it a couple weeks of active rest, things will settle down. If you have very high pain, or significant movement limitations, schedule right away. If you have a deadline like a tournament, meet, or vacation, schedule right away. If your pain is mild to moderate without significant movement limitations, give it 2-3 weeks of active rest and see how things feel.
No, not directly. We are an out-of-network or cash-based clinic, though we do accept HSA/FSA benefits. Upon request, we can provide you with a superbill for you to submit to insurance for reimbursement. I recommend checking with your insurance company first, to see what your out-of-network benefits are before requesting a superbill.
In many cases, it's worse for both the patient and therapist. Too often, insurance necessitates sessions which are too short and have limited one-on-one time with a licensed provider, so the quality of care is reduced. Patients are often scheduled with multiple therapists who have little time to communicate, which stalls progress towards the patient's goals. Insurance-based therapists often have to see 12-20 patients a day, with added documentation time, and endless hours fighting insurance companies to both approve treatments and obtain reimbursement. Not every treatment at an insurance-based clinic will be negative; we've all worked at them and made a positive impact in some of our patients' lives. However, without the constraints of insurance, we can consistently provide a much higher quality service with longer sessions, one-on-one with the same therapist, and spend the time we would spend fighting insurance companies, instead writing more comprehensive treatment programs, and directly interacting with our patients during and outside of appointment times.
We accept all major credit cards, cash, checks, and HSA/FSA benefits. Online scheduling and payment is streamlined through Jane App.
Starting in October 2026, we are open Tu/Th/F at the Ballcrank building in Weaverville. We are open M/W limited hours at Underground Fitness in Asheville. Current hours are variable - but check our availability here.
Yes. When scheduling through Jane App, telehealth options are available. For new patients, select the Telehealth Initial Assessment.
You should wear loose comfortable clothing that you can move in easily. Clothing that provides easy access to your injured body part is preferred (don't wear tight pants that don't roll up for a knee evaluation).
For your initial evaluation, if you have any documentation of your injury, imaging reports (MRI, X-rays, etc.), post-op reports / paperwork, or referrals, please bring them or be able to access them easily on your phone. Otherwise, just wear clothing you can move freely in.
The initial evaluation for each case will vary somewhat, but this is typically what you can expect:
A conversation with your about your injury history / training history, prior treatments, and your goals with physical therapy or performance training
A combination of assessments including isolated strength and flexibility testing, orthopedic special tests designed to reach a diagnosis, and full body movement screens
Performance assessments may include tests for agility, power, speed, and aerobic capacity.
Sport specific movement screens when applicable (kicking or hitting a ball, running analysis, etc.)
A discussion of findings from the assessment, and a clear plan to reach the goals we set together
Some form of treatment which may include hands-on treatment (manual therapy, dry needling, etc.) or exercise based treatment
Instructions for what you should do before your next session
Almost certainly. You will likely be given a series of movements to help reduce your pain, and improve dysfunctional movement patterns. Research shows that for best results, it is crucial in most cases for patients to be engaged at home, and consistent with their treatment plan.
Ian is a board certified specialist in sports physical therapy. This means we specialize to some extent in all orthopedic sports related injuries. Our biggest areas of expertise are:
Soccer related injuries and performance training. Professionally, Ian worked with the Seattle Sounders USL team S2, and their academy U15, U17, U19 teams, was the physio for a professional indoor soccer team in Denver.
Gymnastics / acrobatic injuries and conditioning: Ian spent 3 years working with a competitive youth gymnastics team, and has put time and continuing education into understanding the unique demands and movements of this unique sport.
Racket sports: Ian has experience working with dozens of college and recreational tennis and pickleball players, and taken continuing education on racket specific rehab.
Adolescent athletes and associated injuries (growth plate injuries, avulsion fractures, tendinopathies).
Chronic pain: Ian has close friends and family with chronic pain and illnesses, has pursued continuing education in chronic pain management, and understands the day-to-day better than most therapists.
Hypermobility disorders: Ian worked at a clinic that was a major referral source for Ehlers-Danlos Syndrome. Between hEDS, hypermobile gymnasts, and again, lots of con-ed, we have developed a lot of experience with this unique population.
We have also worked with hundreds of recreational and collegiate athletes in volleyball, running, powerlifting, weightlifting, basketball, wrestling, baseball, football, ultimate frisbee, table tennis, rowing, and hundreds of kids and adults just trying to stay active throughout their life.
We are trained to assess and treat most orthopedic injuries in all body regions from neck and head pain to foot and ankle sprains. Our area of specialization is in sports related injuries and return to sport training, and we will refer to other specialists when necessary, such as to a certified hand therapist for complex hand injuries, or a pelvic and women's health specialist for pelvic pain / dysfunction. If you are unsure if we are the right specialist for you, please either schedule a free phone consult, or email us, and we will get back to you quickly.
We offer a variety of services which include:
Movement based interventions: corrective exercises, strength and flexiblity exercises, neurodynamics
Manual therapy: joint mobilization / manipulation, soft tissue mobilization, cupping
Dry needling
Sport specific movement re-training
Running analysis and corrections
Chronic pain management
Hypermobility management
Telehealth physical therapy
At times this can be necessary, but we have worked with many in-season athletes and have learned to modify and continue training, through and around injury, in most cases.
We use Jane App for online scheduling and billing. You can schedule directly here.
Before 2000, physical therapy was a 2 year masters degree program. From about 1996 to 2015, all programs transitioned to a 3 year DPT (Doctor of Physical Therapy) program. This is a clinical doctorate degree, not a PhD, and we are not physicians with MD or DO degrees. Other clinical doctorate degrees in healthcare include the DC (Doctor of Chiropractic) and PharmD (Doctor of Pharmacy). Many physical therapists and chiropractors use the title "Dr." as they have doctorate degrees. I use it in writing occasionally because it has become the norm amongst DPTs, but for the most part, I prefer not to because I think it is confusing for a lot of people who aren't in the healthcare world.
Sadly no, at this time they are in my back yard - but hopefully some day.